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You ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life.As a Care Assistant with Kathryn Homes, you will help residents enjoy each day and ensure they receive the highest quality care that they so deserve. There s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. Your Benefits As a contract employee of Randstad Sourceright, you ll receive a wide range of financial and personal benefits. Please discuss the details of the working pattern options for the role with the hiring manager. Hybrid Working Barclays is currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Simply put, success is not just about what you achieve, but about how you achieve it.

The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship.

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Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. It is diversified by business, by different types of customers and clients, and by geography.

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How will you help Barclays customers? Listen, understand and build meaningful relationships with customers, then delight them by offering a professional, caring and outstanding level of service Be the first point of contact for customers in the branch, providing solutions and handing over issues to other team members Work with your team, be proactive and share ideas on how to improve things Manage and balance a till and take responsibility for cash management and control Update customers records and complete customer contact information Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary at the same time as dealing with busy periods of walk-in customers Able to use Microsoft Office tools to a high standard A real team player About Barclays Barclays is a British universal bank. You don t need banking experience or financial services expertise, just strong communication skills and a customer-focused approach. You ll then be given ongoing support, to help you refine your knowledge and develop your skills. You ll start with a six-week training programme, where you will learn about Barclays products, policies and processes. This is a real opportunity to develop new skills. Working face-to-face, on the phone, via email or SMS, you ll create moments that matter to customers. And the in-branch customer care teams are some of the people who make this happen. Build your skills with Barclays Barclays goal is to deliver an extraordinary customer experience every time. Barclays supports customers from Monday to Sunday, between 7am and 11pm and you ll work 35 hours a week during these hours. After this, you ll join the Barclays team in the Belfast branch, working both in the branch and also from home. You will join the training programme for 21 hours for the first six weeks, between Monday to Friday, from 9-5pm. To get you off to a great start, you ll begin the contract with a six-week training programme, where you ll learn about Barclays, banking and the role.

Your integrity, communication and empathy is what Barclays is looking for. You can apply from retail, hospitality, travel or any customer related industry. Provisional Hours as per brief information No previous banking knowledge is needed. Customer Care Colleague Location: Belfast Duration: 6 months (initially).

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