The same can’t be said of our competition as we continue to add new customers as a result of the competition burdening customers with extremely high natural gas prices and costly penalties.īelow are a few of the many pieces of positive feedback from our customers regarding the February event: Much of the credit goes to Encore’s highly experienced backroom staff who worked tirelessly to ensure the flow of gas at a reasonable price. In particular, Encore kept its customers out of pipeline/utility penalties, avoided passing on extremely expensive gas costs, and successfully worked through delivery issues.

Fortunately, Encore Energy was able to manage this extraordinary event and work with each customer to make the best of it despite the loss of supply across several pipelines due to wellhead freeze-offs. The end result was that natural gas prices soared to unthinkable levels (exceeding $1,000 per Dth in Oklahoma). As supply levels decreased, the demand for natural gas rose due to increased heating and electric generation load. Record cold temperatures were observed in many cities including much of the Panhandle production area, resulting in well freeze-offs and natural gas shortages. This past February natural gas prices rose to unprecedented levels impacting thousands of customers across the Midwest, Rocky Mountains, and Southern regions of the United States.

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